Customer Services Officer

Join the Team: Spice Up Your Career with TJI

TJIs vision is to spice up every city and all walks of life with unique flavors, and we need the right talents to accomplish this vision together in our thriving and dynamic environment.

Why TJI?Like our signature "Tam Jai Taste," we believe in pushing boundaries, celebrating innovative combinations, and making a positive impact on society. With TJI, youll find endless growth opportunities and participate in continuous expansion plans to new cities. Be part of a team of like-minded professionals who value your unique talents and ideas, and experience fulfilment through personal development that contributes to a purpose-driven mission that makes a difference.

If youre eager to be part of a passionate and like-minded team, apply now and start to spice up your future with TJI.

Responsibilities:

• Handle customer feedback escalated from stores and via different channels to maintain excellent customer loyalty

• Actively manage and update all customer services-related documents

• Collect customer feedback and share insightful ideas with the team from time to time

• Support customer services team such as data entry, filing etc.

• Administrative support and other ad-hoc duties as assigned

Requirements:

• HKCEE / HKDSE or above

• A minimum of 1 years working experience in Customer Services / Telecommunication / Tourism experience is preferred

• Well-organized, detail-oriented and a strong sense of responsibility

• Excellent interpersonal and communication skills

• Good command of English and Chinese

• Proficient in MS Office Suite and Chinese word processing

We offer competitive salary, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, please fill in the application form and upload your resume with your present and expected salary.

(All personal data collected will be used for recruitment purpose only.)

About Tam Jai International Co. Limited (HKEX: 2217)

The two revolutionary Hong Kong homegrown noodle brands, Tamjai Yunnan Mixian (譚仔雲南米線, "TamJai") and TamJai SamGor Mixian (譚仔三哥米線, "SamGor"), establish the foundation of our company. Listed on the Hong Kong Stock Exchange, we are rapidly growing and are currently one of the leading restaurant groups in Hong Kong. Over the past five years, with our uniquely exciting flavours and a scalable business model, our restaurant network has expanded to over 240 stores across various markets, covering Hong Kong, Mainland China, Singapore, Japan and Australia. We are continuously expanding, with plans to enter the Philippine and Malaysian markets through franchising or partnerships. Leveraging our successes in Hong Kong, we have enriched our brand portfolio in the fast casual segment through the franchise of Marugame Seimen and licensing of Yakiniku Yamagyu in Hong Kong.

Information :

• Company : Vennic limited
• Position : Customer Services Officer
• Location : Lai Chi Kok, Kowloon Peninsula
• Country : HK