Senior Officer - Branch Operations / Customer Services (Banking Relief Team)

刊登日期: 04 Jul 2025 Ref.: JM20250705011614781

JFE Consulting Limited

Senior Officer - Branch Operations / Customer Services (Banking Relief Team)

Our client, a well-known regional bank based in Hong Kong, is looking for a Branch Operations Senior Officer to join their Relief Team at Branch.

• • • • • Provide professional customer services and handle customers enquiries

        • Assist in overseeing counter services and back office administration to ensure proper service delivery and processing

        • Check and verify various transactions, clearing and account matters

        • Ensure accurate balances of the counters and the procedural propriety of all transactions

        • Perform administrative duties and act as the secondary custodian of international money orders, traveller checks, gift checks, safe deposit box and other transactional products, including ATM card, credit card, deposits, gold bar/coin, remittance, etc.

        • Monitor service performance of counter service staff and provide appropriate assistance whenever required

Requirements:

• • • • • Experienced in branch operations experience on counter transaction, cash management, account opening, and AML reporting in the banking industry preferably with supervisory experience

        • Passes in HKSI & IIQE licensing examinations would be an advantage

        • Customer-oriented with communication skills

        • Proficient in both spoken and written Cantonese, English and Mandarin

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工作種類:

全職

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薪酬:

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Information :

• Company : JFE Consulting Limited
• Position : Senior Officer - Branch Operations / Customer Services (Banking Relief Team)
• Location : Hong Kong
• Country : HK