Guest Services Officer or Front Services Representative

Hong Kong Parkview

The most prestigious serviced apartment with 222 suites in Hong Kong is inviting high calibre applicants for the following position:

Responsibilities:

• To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.
• To be responsible for handling guest special services, acting as an information centre and resolving guest problems whenever possible. Coordinate with other departments as required.
• To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.
• To professionally handle confidential information with a high degree of integrity.
• Responsible for providing Parkview Tour for Suite guest.

Requirements:

• Degree or Diploma holder in Hospitality Management or related discipline
• A minimum of two-year experience in Front Desk operation.
• Excellent command in English, Cantonese, Mandarin and any other language would be an asset
• Neat and well-groomed appearance
• Customer focused with a pleasant, positive and outgoing personality
• Knowledge of Property Management System - Opera

Candidates with less experience will be considered as Front Services Representative.

We offer competitive remuneration package including 5-day work week, medical plan, year-end double pay, duty meal and free shuttle bus (to and from Central, Admiralty, and Aberdeen; to Causeway Bay and Wanchai) and excellent career opportunities to the right candidate.

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview

Human Resources Department

88 Tai Tam Reservoir Road, Hong Kong

Whatsapp: 7071 2186

Confidential Fax No. 2812 3490

(All data collected will be used for recruitment purpose only)

Job Category / Function: Hospitality / Hotel (Guest Relations) Hospitality / Hotel (Customer Service) Administration / Secretary (Receptionist) Sales (Customer Service - Supervisor / Officer) Hospitality / Hotel (Others) Job Position Level: General Employment Term: Full Time / Permanent Min. Edu. Level Req: Diploma Minimum QF Level attained:
• -
Total Working Exp: 2 or above Salary(HKD): - Location: Wanchai District

Information :

• Company : Hong Kong Parkview
• Position : Guest Services Officer or Front Services Representative
• Location : Hong Kong
• Country : HK