Tech Operations Analyst at Richemont

職位描述：

最新職位資訊來自 Richemont 職位為 Tech Operations Analyst. If the Tech Operations Analyst 職位空缺在 香港 符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意，求職申請並非總是容易的，申請人必須符合公司設定的特定要求。我們希望以下在 Richemont 職位為 Tech Operations Analyst 的職業機會適合您的專業資格。

Your Mission
The Tech Operation Analyst ensures stable and efficient IT operations across boutiques and offices, managing IT assets, service activities, retail technologies, and digital solutions with strong technical skills, communication, and attention to detail.
HOW WILL YOU MAKE AN IMPACT?
Manage the full lifecycle of IT assets, including POS, endpoints, and accessories, ensuring accurate records, compliance, and supporting procurement processes.
Support daily IT service operations, coordinating incidents, service requests, and problem tickets, while monitoring SLAs and managing vendor interactions.
Provide specialized support for retail technology and boutique systems, aiming to reduce L2 escalations and manage retail access control.
Enforce IT standards and security compliance within the retail environment, actively identifying recurring issues and recommending improvements.
Assist with IT project deployments, including the rollout, upgrade, testing, and stabilization of new digital and boutique experience technologies.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Technical Proficiency: Strong knowledge of IT asset lifecycle, Windows/macOS, POS systems, and retail technology ecosystems, including proficiency with ITSM tools (ServiceNow, Jira) and basic network troubleshooting.
Project & Operational Support: Experience with system rollouts, UAT, change management, and a keen eye for detail in documentation and operations.
Service & Customer Focus: Possesses a strong service mindset, is customer-focused, and adept at problem-solving and diagnostics.
Communication & Collaboration: Excellent English communication skills for diverse audiences, with a collaborative and proactive approach.
Adaptability & Ownership: Adaptable to dynamic environments, demonstrates strong ownership, follow-through, and a continuous learning mindset, with an awareness of luxury retail standards.
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工作資料：

• 公司名稱: Richemont
• 職位: Tech Operations Analyst
• 工作地點: 香港
• 國家: HK

如何提交申請：

在閱讀並了解職位資料中說明的入職標準及最低資格要求後， Tech Operations Analyst at the office 香港 以上，請立即準備好求職信、履歷表（CV）、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。

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