Customer Contact Consultant

Recruit Ref: L05953868 Posting Date: 2025-03-07

Zung Fu Company Limited

Zung Fu Company Limited is the exclusive retailer of Mercedes-Benz cars in Hong Kong and Macau and the exclusive retailer of Smart in Hong Kong. Since late 2003, Zung Fu has been appointed the exclusive distributor for Hyundai cars in Hong Kong. In the PRC, Zung Fus operations cover 11 cities in Southern China. The Company is a wholly-owned subsidiary of Jardine Motors Group, which is a member of the Jardine Matheson Group.

The Company now invites high caliber candidates for the following position:

Customer Contact Consultant

Job Description:

  • Providing warm welcome to customers, understand their needs and ensure the Best Customer Experience is achieved.
  • Following up closely with customers and internal parties to ensure all service requests are being attended efficiently.
  • Supporting marketing / promotional activities and perform administrative duties.
  • Support ad hoc assignments arranged by managers.

Requirements:

  • Experience in customer service / retail / aviation or hotel industry
  • Strong interpersonal and communication skills
  • Good command of written and spoken English and Chinese
  • Proactive and Positive working attitude Proficient in Microsoft Office
  • Willing to work on shift (5.5 days per week, Monday - Sunday)
  • Work locations: Hung Hom
  • Fresh Graduate will also be considered

Personal data provided by job applicants will be used strictly in accordance with the employers personal data policies.

All information received will be kept in strict confidence and only for employment-related purposes.

Zung Fu is an equal opportunity employer. We are committed to creating a diverse and inclusive environment and do not discriminate on the grounds of s ex, race, disability, family status, sexual orientation or any other legally protected factors.

Zung Fu is also dedicated to treat each other fairly, impartially and with respect at all times.

Please let us know if you need a special accommodation or disability support service arrangement during the recruitment process at any time.

Industry: Trading Job Category / Function: Customer Service (Customer Service) Administration / Secretary (Clerical / Admin Staff) Administration / Secretary (Others) Sales (Customer Service - Supervisor / Officer) Sales (Sales Administration) Job Position Level: General Employment Term: Full Time / Permanent Min. Edu. Level Req: F.5 / HKCEE Minimum QF Level attained: - Total Working Exp: - Salary(HKD): - (Monthly) Location: Kowloon City District / Hung Hom Benefits: -

Information :

  • Company : Zung Fu Company Limited
  • Position : Customer Contact Consultant
  • Location : Hong Kong
  • Country : HK

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Post Date : 2025-03-07 | Expired Date : 2025-04-06